Hong Kong Pricing Adjustments

Upcoming Price Adjustment.

Due to macroeconomic factors, increased costs of raw ingredients, other materials used to manufacture our products, and transportation, OPTAVIA will adjust the price of most OPTAVIA Hong Kong products by less than 5.64%, effective Wednesday, 9 November 2022, in the afternoon HKT.


Frequently Asked Questions


When will the 2022 price adjustment be effective?

Minimal pricing adjustments in all markets will take effect on Wednesday, 9 November 2022, in the afternoon HKT.


Why are we experiencing a price adjustment?

OPTAVIA is adjusting the price of most OPTAVIA products due to macroeconomic factors, increased costs of raw ingredients, other materials used to manufacture our products, and transportation.


What OPTAVIA products will be impacted by the price adjustment?

OPTAVIA Product Lines (HK):

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Product LineCurrent PriceNew PricePrice AdjustmentCV*QV
OPTAVIA Essential Fuelings (Boxes)HK$213.00HK$225.00HK$12.00213.0021.00
*Please note that the Commissionable Volume (CV) will not increase with the price adjustments to OPTAVIA products.


Will the price of OPTAVIA Kits be adjusted?

OPTAVIA Kits (HK):

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Kit NameCurrent PriceNew PricePrice AdjustmentCV*QV
OPTAVIA Optimal Kit for 5 & 1 PlanHK$3,621.00HK$3,825.00HK$204.003,621.00357.00
OPTAVIA Optimal Kit for 5 & 1 Plan with the Habits of Health Transformational SystemHK$3,996.00HK$4,200.00HK$204.003,621.00357.00
*Please note that the Commissionable Volume (CV) will not increase with the price adjustments to OPTAVIA products.


When will OPTAVIA Clients in Hong Kong be notified?

OPTAVIA Clients in Hong Kong that placed a Premier order in the last three months will be alerted via email on Wednesday, 2 November 2022.


Will United States and Singapore products also be impacted?

Yes, pricing adjustments will impact most OPTAVIA products in every market, including the United States, Singapore, and Hong Kong.


When will independent OPTAVIA Coaches and Clients in the United States and Singapore be notified of pricing adjustments?

Independent OPTAVIA Coaches and Clients in the United States and Singapore will be alerted to pricing adjustments simultaneously with Coaches and Clients in Hong Kong.


When are the price adjustments effective in the United States and Singapore?

Pricing adjustments will take effect in global markets on Wednesday, 9 November 2022, in the afternoon HKT.


Will CV increase with this pricing adjustment?

No, with this price adjustment we are decoupling Commissionable Volume (CV) and Qualifying Volume (QV). Therefore, the CV and the QV will remain the same.

CV is the value assigned to a product for the purposes of compensation, in which commissions and bonuses are paid. QV is the amount assigned to an item to determine rank and bonus qualification and standardizes the effort over time and markets.


If an independent OPTAVIA Coach quotes an OPTAVIA Client the old price of an OPTAVIA product or OPTAVIA Kit prior to the price adjustment, will OPTAVIA honor the old price?

The price of OPTAVIA products is driven by the price in our system at the time an order is placed so if an OPTAVIA Client in Hong Kong purchases a box of Fuelings before Wednesday, 9 November 2022, the price will reflect the price prior to the price adjustment.


Why is the price of my Client’s order from 9 November 2022 higher than their last order?

Effective Wednesday, 9 November 2022, in the afternoon HKT, the prices of most OPTAVIA products and kits will be adjusted due to macroeconomics, increased costs of raw ingredients, other materials used to manufacture our products, and transportation.


If an OPTAVIA Client returns an order placed before Wednesday, 9 November 2022, will they be refunded for the old or adjusted price?

All refunds will reflect the original amount paid. If an order is purchased prior to 9 November 2022, the refund will reflect old pricing. Conversely, if the order is purchased on or after 9 November 2022, the refund will reflect the adjusted pricing.


Will there be an outage on OPTAVIA.HK  while product and kit pricing is being adjusted?

Yes, there is a planned outage on OPTAVIA.HK slated in all markets on Wednesday, 9 November 2022 from 12:30 PM HKT to 4:00 PM HKT while products and kits prices are adjusted. A maintenance page will be displayed during the outage.


Will there be any impact on OPTAVIA Premier Rewards or shipping fees?

There will be minor adjustments for earning OPTAVIA Premier Rewards and for flat rate shipping thresholds and costs. The threshold for earning Premier Rewards at 5% will increase to HK$1,800.00 (from HK$1,500.00). The threshold for earning Premier Rewards at 10% will increase to HK$2,900.00 (from HK$2,500.00). 

The flat rate shipping and thresholds to receive flat rate shipping will be changing; flat rate shipping will increase to HK$130.00 from HK$100.00) on OPTAVIA Premier orders under HK$1,800.00. The threshold to receive flat rate shipping of HK$100 will increase to HK$1,800.00 – HK$2,899.99 (from HK$1,500- HK$2,499). We will continue to offer free shipping on Premier orders of HK$2,900.00 or more.


Were the OPTAVIA Premier Terms & Conditions updated?

Yes, any OPTAVIA Client that enrolls in OPTAVIA Premier must now agree to certain Dispute Resolution procedures, effective immediately. If a Client does not agree to these Dispute Resolution procedures, they may not enroll in or receive the benefits of OPTAVIA Premier. It is important that every OPTAVIA Client review these new provisions carefully to ensure a full understanding of each provision, found here in the OPTAVIA Premier Terms & Conditions.